Frequently Asked Questions
Quick answers about shopping, returns, deliveries, and corporate orders at The Maharashtra Store, Pune.
How can I contact for inquiries?
How can I contact for inquiries?
Call +91 7350011070 or email [email protected] for order queries and product recommendations. For quick help, use our Contact page or Instagram DM—we typically reply during business hours.
What is the return or exchange policy?
What is the return or exchange policy?
- Exchanges within 7 days with original sales slip
- Items must be in original, unused condition
- No exchange on seasonal, reduced, or discounted merchandise
- No exchange on cosmetics, perfumes, or deodorants (health regulations)
- Electronic goods cannot be exchanged once warranty card is filled
- Please inspect glass/breakable/electronic items before leaving the store
Store timings and supplier visit hours?
Store timings and supplier visit hours?
Store Hours: Open Monday to Saturday from 10:00 AM to 9:00 PM.
Supplier Visits: Monday–Saturday, 10:30 AM–12:00 PM and 2:30 PM–4:30 PM. Please call ahead to confirm availability and bring product lists or proposals.
Corporate gifting and bulk orders?
Corporate gifting and bulk orders?
We specialize in curated corporate hampers with customization options, GST invoices, and on-time delivery across Pune. Share your quantity, budget, branding needs, and event date for a tailored quote.
Do you deliver across Pune?
Do you deliver across Pune?
Yes—most items are delivered across Pune and nearby areas. Shipping charges and timelines depend on distance, weight, and stock availability. Fragile items are packed securely to minimize transit risks.
Which product categories are available?
Which product categories are available?
We offer glassware, kitchenware, plasticware, cosmetics, electronics, and corporate gifting solutions—all sourced from reputed brands and backed by The Maharashtra Store's service guarantee.
Still have questions?
Get in Touch with Our TeamFrequently Asked Questions
Quick answers about shopping, returns, deliveries, and corporate orders at The Maharashtra Store, Pune.
How can I contact for inquiries?
How can I contact for inquiries?
Call +91 7350011070 or email [email protected] for order queries and product recommendations. For quick help, use our Contact page or Instagram DM—we typically reply during business hours.
What is the return or exchange policy?
What is the return or exchange policy?
- Exchanges within 7 days with original sales slip
- Items must be in original, unused condition
- No exchange on seasonal, reduced, or discounted merchandise
- No exchange on cosmetics, perfumes, or deodorants (health regulations)
- Electronic goods cannot be exchanged once warranty card is filled
- Please inspect glass/breakable/electronic items before leaving the store
Store timings and supplier visit hours?
Store timings and supplier visit hours?
Store Hours: Open Monday to Saturday from 10:00 AM to 9:00 PM.
Supplier Visits: Monday–Saturday, 10:30 AM–12:00 PM and 2:30 PM–4:30 PM. Please call ahead to confirm availability and bring product lists or proposals.
Corporate gifting and bulk orders?
Corporate gifting and bulk orders?
We specialize in curated corporate hampers with customization options, GST invoices, and on-time delivery across Pune. Share your quantity, budget, branding needs, and event date for a tailored quote.
Do you deliver across Pune?
Do you deliver across Pune?
Yes—most items are delivered across Pune and nearby areas. Shipping charges and timelines depend on distance, weight, and stock availability. Fragile items are packed securely to minimize transit risks.
Which product categories are available?
Which product categories are available?
We offer glassware, kitchenware, plasticware, cosmetics, electronics, and corporate gifting solutions—all sourced from reputed brands and backed by The Maharashtra Store's service guarantee.
Still have questions?
Get in Touch with Our Team